The route to franchising requires diligence and a strong attention to detail. The following list is a snapshot—listed in no particular order—of critical pieces you must assemble on your path to becoming a successful franchisor.
- Develop a strong leadership and professional advisory team.
- Secure proper capitalization. See these general guidelines.
- Develop a timeline to franchise your business. See these general guidelines.
- Develop systems that allow for support and quality control and effective communication system.
- Document all business processes, procedures, and protocols in a well written Franchise Operations Manual.
- Write a business plan outline including a one-year and five-year outlook, revisiting it every year and then again at five years; include an exit strategy if applicable.
- Create an in-house compliance department that ensures acknowledgement and compliance with applicable registration and disclosure laws.
- Join the International Franchise Association.
- Register the franchise with the SBA (Small Business Administration).
- Know the mission, core values, and vision of the company.
- Develop and define royalty payments and reporting requirements.
- Register your trademarks.
- Develop a training and orientation program for new franchisees.
- Define and create strong territories.
- Develop a public relations strategy.
- Establish relationships with key vendors.
- Develop a potential franchisee screening documentation.
- Draft your Franchise Disclosure Document (or FDD); this used to be called the uniform franchise offering circulars (or UFOC).
- Draft a Franchise Agreement that protects both the interests of you the franchisor and the franchisee.
- Evaluate applicable markets for over-saturation.
- Develop stringent recruitment and selection criteria.
- Find quality legal counsel.
- Build strong relationships with franchisees.
- Ask franchisees as many questions as you need to during the due diligence process.
- Develop mechanisms for evaluating the key business measurements for the company and the franchisees.